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Privacy Policy

Privacy Policy

Last updated: 5/26/2025

Your Privacy Matters

At EcoSense, we are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information. This policy explains our practices regarding your data when you use our digital sustainability platform.

Information We Collect

Personal Information

  • Account information (name, email address, profile preferences)
  • Device usage data (screen time, energy consumption patterns)
  • Sustainability goals and preferences
  • Communication preferences and feedback

Automatically Collected Data

  • Device information (type, operating system, browser)
  • Usage analytics (pages visited, features used, time spent)
  • Performance data (app crashes, loading times)
  • Location data (if explicitly permitted)

AI and Machine Learning Data

  • Chat conversations with our AI advisor
  • Feedback on AI recommendations (likes, dislikes)
  • Usage patterns for personalization
  • Environmental impact calculations

How We Use Your Information

Service Provision

  • • Provide personalized sustainability recommendations
  • • Generate AI-powered insights and tips
  • • Track your environmental impact progress
  • • Improve our algorithms and features

Communication

  • • Send important service updates
  • • Provide customer support
  • • Share sustainability tips and insights
  • • Respond to your inquiries

Third-Party Services

AI Processing

We use Groq AI services to power our AI advisor. Your chat data is processed securely and is not stored permanently by third-party AI providers.

Services We Use:

  • Groq AI: Powers our AI advisor and recommendations
  • Analytics Services: Help us understand app usage and performance
  • Payment Processors: Handle donations and contributions securely
  • Cloud Storage: Secure data storage and backup

Your Rights and Choices

Access & Control

  • • View your personal data
  • • Update your information
  • • Download your data
  • • Delete your account

Privacy Settings

  • • Opt out of analytics
  • • Control AI data usage
  • • Manage communications
  • • Set data retention preferences

Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers and infrastructure

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: myherb.contact@gmail.com
Developer: myHerb
Response Time: We aim to respond within 48 hours

This Privacy Policy may be updated periodically. We will notify you of any significant changes via email or through our platform. Your continued use of EcoSense after changes indicates your acceptance of the updated policy.